FREQUENTLY
ASKED QUESTIONS
Transfers of distance are subject to availability. If a distance is sold out there will be no transfers available to that distance.
Prior to 4pm 10 July you can transfer up or down a distance online by logging into your Active account.
There is no transfer fee, but you must pay the difference in entry fee (at that time) if you go up in distance.
Transfers to another person must be within the same distance. There is a $20 transfer fee.
Prior to 4pm, Saturday 10 July, transfers to another person can be done online by going to your Active account and selecting Transfer registration.
Steps to Transfer to Another Person
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Log in to your Active account and access My Events
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In 7Cairns Marathon Festival and click Transfer Registration
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Complete the required information and Submit
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The new participant will receive an email inviting them to enter and pay the registration fee*
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Your registration will be cancelled, and you will be refunded the entry fee less a $20 transfer fee.
* Please note the new participant enters and pays for their entry before your credit is processed and pays the current registration fee (not your original amount).
Due to recent reports of online scams, we strongly advise against purchasing entries from others via social media or resale platforms.
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Where eligible, the following refund fees are applicable for cancellations, depending on when the request is received.
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Refund of 50% up to 4pm, Monday 24 May 2027
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No Refunds after 4pm, Monday 24 May 2027
Please contact info@myatlasevents.com.au to arrange a cancellation.
Please note there is no ability to Transfer to another event.
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Online entries are available up to 4pm, Saturday 10 July, unless sold out.
The cut off times for the following events are:
● Marathon: 12:00 PM - 6 hours 0 minutes cut off.
● Half Marathon: 09:00 AM - 3 hours 0 minutes cut off.
● 10km: 9:45 AM - 1 hours 45 minutes cut off.
You are welcome to walk the 5km and 2km events, but please be mindful that roads will reopen at 12:00pm, with interim checkpoints.If you need to check or change your registration details please go to myevents.active.com.
Still have questions?
THANK YOU
TO OUR PARTNERS
